Part 1

Legislative Reforms to Improve the Freedom of Information Act 1991

Summary

Below I have submitted a series of possible reforms which would involve amending the 1991 FoI Act. The basic thrust of these reforms is to expose efforts to withhold information to a greater degree of scrutiny. The Act lends itself to abuse and tardy administration and therefore this necessitates a number of safety mechanisms to ensure that decision making under the Act is open to a higher degree of accountability. The saga of the Burnie Hospital is a clear, but not isolated, example of the Act's failure to ensure the release of important information in the public interest.

These suggested reforms should not be seen as devices to release sensitive information but as safety checks which would ensure that claims for exemptions are justified and can be proven as being so on reasonable grounds. The NSW Ombudsman recently commented;

"the long-term answer is, in my opinion, to create an organisation or body charged with promoting FOI which has sufficient political influence to counterbalance the natural tendency of government and bureaucrats to lean towards the avoidance of public scrutiny"1

A Tasmanian bureaucrat who is given the option between disclosure and avoiding public scrutiny will be predisposed to lean towards non-disclosure. The task is to arrange a series of legislative and administrative hurdles and set in motion a series of rewards and disincentives designed to correct that natural tendency away from accountability.

Agencies would still be able to be exempt sensitive and confidential information. The reforms I have suggested are aimed at requiring agencies to establish credible and well reasoned justifications for non-disclosure.

Governments and bureaucracies will always mismange information, to one degree or another. This Select Committee should make that mismangement harder in the future or at the very least more open to discovery.

1. Restoration of Section 48(5).

This section allowed the Ombudsman to release otherwise exempt information. It was removed by the Freedom of Information Amendment Act 1992. The recent saga of the Legionnaires Outbreak in 1989 at the Burnie Public Hospital and the subsequent Tasmanian Government handling of this vital information is by itself justification to support this recommendation to resurrect this subsection.

The Government justified this amendment in December 1992 on the basis that it removed an extraordinary power from the hands of a non elected official. The Legionnaires saga demonstrates that there must be a counterbalance to the power of unelected officials to use secrecy as a shield to hide shameful deeds or just to cover up uncomfortable facts.

The Victorian AAT and the NSW Ombudsman have the ability to use this safety valve mechanism to allow release of otherwise exempt information. The exercise of this power has been circumspect and infrequent. The Canadian Information Commissioner considered that this power should be expanded to require that

"Government institutions be required to disclose any information, with or without a formal request, whenever the public interest in disclosure clearly outweighs any of the interests protected by the exemptions."2

2. Section 24 (3) removed - Conclusive Certificate

This section implies a distrust of the Ombudsman, a statutory officer responsible to Parliament, that he or she will not administer the Act in a proper manner. The Ombudsman does not have the power under the Act to enforce release of information so this section is unnecessary.

Of greater concern is the frequency and extent to which this exemption has been used. The Legislative Council should investigate precisely how and under what circumstances these certificates have been issued since the Act commenced. An important consideration would be whether the issued Certificates have prevented the release of information that is otherwise not exempt.

The case study FOI 3 J and Department of Community and Health Services in the Ombudsman Annual Report 1993 was an instance where a conclusive certificate was initially incorrectly issued. This example (and others to be mentioned in the hearings before the Select Committee) warrant a closer investigation by the Select Committee into how this exemption has been used and whether its potential for abuse is offset by the fear that an Ombudsman would incorrectly release otherwise exempt information.

Section 24 and its interstate equivalents were designed to continue the protection of information which would reveal positions Cabinet Ministers took on various issues (thus undermining the convention of Cabinet solidarity) or disclosing unpublished decisions of Cabinet (thus risking potential ill effects from premature disclosure). This proposal would protect the public against a Secretary of the Department of Premier and Cabinet succumbing to the temptation of creatively extending this protection to all manner of documents with only an iota of effective independent scrutiny. The temptation currently exists and errors of judgment have already occurred.

3. Fees - No Charge for first five hours search, location and processing.

Charges are the weapon of preference for agencies in fending off unwanted requests for sensitive policy information. Decisionmaking time and search time miraculously seems to expand when the foundations of exemptions start to shake with a little scrutiny. Fees should not be charged for the first five hours of search time. Locating and sorting information is a normal part of agency operations and applicants should not need to bear the costs of this type of routine performance.

In one case I had to pay for the reprogramming of Treasury's computer system so that they could produce an index of files! Applicants should not be forced to pay for inefficiencies and tardy administration.

The public has already paid once in its taxes for the information held in agencies, and therefore should generally be entitled to free access or access subject to a nominal charge as a matter of principle. Although, of course, it may not be reasonable to fulfil some exceptionally voluminous requests on this basis, citizens should not be precluded from access to non-personal information by the cost of obtaining that public information.

4. Time Limits on Agencies enforced and improved.

Proposed time limits:

Original request = 14 days

Internal review = 10 days.

This would put Tasmania at the forefront of FoI performance in Australia. I would allow an agency to seek an applicant's permission to extend these deadlines. The proposed deadlines are not overly ambitious or unrealistic because the Agency can always claim an exemption by that deadline if an applicant is unreasonably refusing to cooperate in extending the time limit. The 1992 amendments to the Freedom of Information Act 1989 (NSW) imposed a 21 day time limit on NSW agencies in handling FoI requests.

It appears that the majority of FoI requests take very little time to actually process. Below is an example from South Australia for the year ended 30 June 1994.3

No. Of Days No.
0-30 3049
31-45 447
over 45 days 307
Total 3803

No. Of Hours No.
0-10 3734
11-20 51
21-40 12
over 40 hours 6
Total 3803

In states like South Australia and Tasmania where approximately 10-15% of requests run over the statutory deadline, the actual processing time required is a minimal component of that time overrun.

Failure to meet deadlines.

At the moment there is no incentive for agencies to decide requests within the statutory limits. The applicant does have the right (if they have read the legislation) to treat that breach as a decision not to release and appeal immediately to the Ombudsman. However this results in the Ombudsman having to negotiate with the Agency to make a final determination.

A better approach would be to maintain the current position but prevent agencies from charging fees and claiming exemptions (except for exemptions relating to personal information). Under these circumstance I would be very surprised to find any agency missing statutory deadlines. In the first twelve months of operation (when the deadline period was 45 days) Agencies were averaging time overruns in 5-10% of requests.

The NSW Ombudsman in his Special Report "Freedom of Information: way ahead" has noted that few NSW agencies are consistently complying with their time limit requirements under the Act. He made the following recommendation:

I recommend that the Act be amended to provide that where an application is not determined within the statutory period, unless due to circumstances beyond the agency's control ( for example where the agency is bound to carry out particularly wide ranging consultation with third parties), the agency;

  1. must waive any fees owing and refund any fees paid; and
  2. is unable to claim certain exemptions (for example those in clauses 7&8 (relating to the agency) and clauses 9, 12 & 15 to Schedule 1 of the Act) in determining the application.
5. Reporting of statistics

In a recent paper I argued the FoI Act should be evaluated in terms of release of non-personal information.4 Ardagh has argued that the more accurate test of the success of freedom of information, and closer in keeping with the original goals and legislative object, is the ease and degree of access granted to non-personal information at the sensitive end of the bureaucratic and political scale.5 As Zifcak observed:

By contrast, however, rates of refusal climb significantly in agencies whose records consist mainly of policy, administrative or law enforcement documents. Even in these, however, the majority of requests are granted although in law enforcement agencies, not surprisingly, access to documents is granted much less frequently. The higher rate of refusal reflects the not unsurprising fact that the closer an applicant comes to the political heart of government, the more likely it is that access to documents will be contested.6

The WA Information Commissioner has made similar observations:

"Information held by State and local government may, therefore, be viewed as a continuum with personal information at one end of that continuum and critical "policy" type information at the other. The key to assessing the accountability of government agencies and hence, the success of the legislation, is in the type and quantity of "policy" information that is released or withheld from the public." 7

Statistical information in reports must be differentiated so as to allow FoI Acts to be evaluated in terms of its accountability objectives. It should be a statutory requirement that the Agency administering the Freedom of Information Act 1991 provides information in a manner that indicates to what extent the objects set out in Section 3 of the Act are being satisfied.

6. Sunset clauses for all Sections except Section 30 (Personal Affairs)

Limit the application of all exemptions for all non-personal information to a maximum of 10 years from the date the information came into existence. Consideration should be given to having two categories of limitation periods such as 10 years for exemptions like Cabinet and Executive Council (as is the case now) and for other exemptions, like deliberative process documents, to a maximum of 5 years.

The purpose of these limitation periods is twofold. First to ensure that the objectives of the FoI Act are eventually achieved and the maximum amount of information is made available to citizens. Secondly a shorter sunset clause on exemptions like deliberative process documents would allow an effective, albeit delayed, scrutiny of the validity of the original exemption claim by that Agency. The NSW Ombudsman has suggested that all internal working documents be released once a decision has been made by the department in question.8 No doubt his view reflects a long exposure to the rate that these documents lose their sensitivity once a decision has been made.

7. Constitutional Protection of Freedom of Information Act 1991

The Constitution Act of Tasmania 1934 should be amended to include a schedule of "Acts Important to Democracy" this would include Freedom of Information Act 1991 and Ombudsman Act 1978. Acts in this schedule could only be amended after a public inquiry by a Select Committee of either House of Parliament or a Joint House Inquiry.

The widespread reaction to the Government's proposed amendments highlights the prime importance which one of Tasmania's key accountability mechanisms has achieved in its short history.

8. Joint Parliamentary Committee on Freedom of Information be appointed.

This recommendation has been based on the recent proposal by the NSW Ombudsman in his Special Report "Freedom of Information: way ahead"

Committee functions would include;

The NSW Ombudsman argues that there is a long term need to create an influential organisation or body to promote FoI to counterbalance the natural tendency of government and bureaucrats to lean towards the avoidance of public scrutiny.

The common experience in most, if not all, jurisdictions where Freedom of Information (FOI) schemes have been introduced is that Governments soon lose their reforming zeal. Government commitment to FOI and open government, as demonstrated by the introduction of such schemes, is seldom, if ever, maintained for any length of time.

There is a basic conflict between the concepts of FOI and open government on the one hand, and the desire of governments and their bureaucrats to avoid criticism and to keep accountability within "acceptable limits" on the other. In this NSW is no different to anywhere else.

9. Amendment of Section 27 (Internal Working Documents)

Section 27(4) should be amended to include a new subsection that removes the possibility of agencies claiming "frankness and candour" as a basis for non-disclosure of internal working documents.

The NSW Ombudsman in his Special Report "Freedom of Information: way ahead" has recommended that;

Clause 9 of Schedule 1 of the FOI Act be amended to distinguish between pre and post decision-making and to limit the circumstances where an exemption applies after a decision has been made (without creating any implication that pre-decisionmaking documents are automatically exempt).

I would argue that Section 27 should be likewise amended.


1. NSW Ombudsman, "Freedom of Information - Way Ahead".

2. Information Commissioner (Canada) Annual Report 1994, 21-22.

3. Annual Report Under the South Australian Freedom of Information Act 1991 for Year Ending 30 June 1994 at 11.

4. R. Snell "Hitting the Wall: Does Freedom of Information have staying power?" AIAL Conference Brisbane July 1994.

5. Anne Ardagh, "Freedom of Information in Australia: a Comparative and Critical Assessment" paper delivered at ALTA Conference, Western Australia 1991 reprinted in Roger Douglas and Melinda Jones, Administrative Law: Cases and Materials, The Federation Press 1993, 137-147 at 145.

6. Zifcak, S 'Freedom of information: torchlight but not searchlight", Paper presented at National Conference on Administrative Law, (1991) 66 Canberra Bulletin of Public Administration 162.

7. First Annual Report of the Office of the Information Commissioner WA 1993-1994, 26.

8. NSW Ombudsman, "Freedom of Information - Way Ahead".


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